AWS Partner
Design, build and operate resilient AWS workloads.
MAD Services delivers managed cloud services for organisations that need secure, dependable and practical systems. We combine AWS architecture, implementation and ongoing operations for complex, distributed and mission-critical environments.
Explore AWS case studiesFind MAD Services on AWS Marketplace ↗
AWS Managed Services Practice
Your AWS environment, supported throughout its lifecycle.
From the first cloud decision to day-to-day service management, we help teams build AWS workloads that are secure, maintainable and ready to evolve.
Plan and design
Cloud strategy, workload discovery, architecture design, security baselines, migration planning and operational-readiness assessments.
Build and migrate
Infrastructure deployment, application modernisation, secure configuration, data migration and automated delivery practices tailored to the workload.
Manage and support
Monitoring, incident handling, change management, backup and recovery, security operations, and operational accountability.
Automate and improve
Infrastructure automation, cost visibility, performance tuning and continual improvement as the workload evolves.
Differentiated expertise
What makes MAD Services different.
Cloud and edge perspective
AWS solutions designed alongside connectivity, distributed operations and edge-aware use cases where appropriate.
Security-conscious operations
Role-based access, audit logging, monitoring, patching, backup and recovery practices built into the operating model.
Practical service ownership
Clear runbooks, support workflows, incident records and controlled change processes that make operations accountable and traceable.
Built for complex contexts
Experience supporting technology and logistics environments where reliability, coordination and secure information flow matter.
Capabilities
AWS capabilities grounded in operations.
- AWS account and environment design
- Secure workload architecture and implementation
- Compute, container and application platform operations
- Data, backup and recovery services
- Monitoring, alerting and incident response
- Identity and access management
- Logging, audit trails and security visibility
- Infrastructure automation and controlled change
- Cost and performance optimisation
- Cloud, connectivity and edge integration
AWS in action
Selected public case studies.
Examples of MAD Services supporting AWS workloads with a focus on continuity, operational care and dependable user experiences.
iAnswer × MAD Services
AWS migration and managed operation of a CAWI platform.
MAD Services migrated iAnswer's CAWI research platform to AWS and operates the environment in a managed-service model, supporting scalable delivery during variable study load.
Read the iAnswer case study →AuroraTabs × MAD Services
AWS foundation for secure licence verification.
MAD Services operates the AWS foundation supporting AuroraTabs' Keygate licensing layer, combining secure access, AWS WAF protection, observability and operational care.
Read the AuroraTabs case study →KDP × BEE Bot Detector
Protecting online research quality with an operational AWS foundation.
KDP uses BEE Bot Detector to identify automation, duplicate activity and suspicious patterns without putting friction in front of respondents. MAD Services provides the AWS foundation and operational support for a scalable, observable service.
Read the KDP × BEE case study →LBS × Chatter
A protected conversational-research workspace, built to support insight work.
Lokalne Badania Społeczne uses Chatter to run structured respondent conversations, review material in a protected workspace and accelerate synthesis while keeping researcher judgement at the centre.
Read the LBS × Chatter case study →A separate offer
Mission-Critical AWS Solutions
For teams operating in distributed, security-sensitive or field environments, MAD Services combines AWS, connectivity and edge-aware delivery to support resilient operations and informed decisions.
Cloud & Edge Services
Local computing and storage, cloud-hosted mapping and data processing, plus offline data collection and synchronisation for environments where connectivity cannot be assumed.
Situational Awareness
Real-time data, secure tracking, risk monitoring, geofencing and encrypted communications to support coordinated operations across distributed teams.
Safety & Security
On-the-move connectivity, protected personnel tracking with edge devices, and emergency communication tools designed for operational continuity.
Disaster Response
Field-deployable support for mapping, coordination and local data analysis, helping teams assess impact and direct resources in disrupted environments.
Training for Resilience and Preparedness
Technology-based capacity building that combines connectivity, AWS tools, data analysis and UAS-focused training for local responders.
Convoy Operation Toolkit
An end-to-end mission solution co-developed with UNSOS and AWS Professional Services, bringing edge processing, secure communication, real-time tracking and field-to-SOC coordination together.
Let's talk
Planning a new AWS environment, a migration or support for a live service?
Start with a practical conversation about your workload, operating context and next step.
Contact MAD Services